Financial services

Compliant Email Management for Financial Services Teams

Capture, classify, and manage email communications—and the documents that come with them—in Microsoft 365 while meeting SEC, FINRA, and internal compliance requirements.

Financial services employees discussing documents.

Common Email Compliance Challenges in Financial Services


Financial services organizations operate under strict regulatory oversight—but managing email and related documents across Microsoft 365 often falls short of compliance requirements.

Common challenges include:

  • Email records aren’t consistently captured
    Important communications remain in personal inboxes or are stored inconsistently.
  • Attachments and documents are disconnected from emails
    Critical files received via email are saved separately—or not at all—making records incomplete.
  • Audit and eDiscovery requests are time-consuming
    Teams must manually search across mailboxes and systems to locate relevant communications and supporting documents.
  • Classification and retention rely on user behavior
    Policies exist, but enforcement is inconsistent and difficult to scale.
  • Users bypass compliance processes
    If capturing and filing emails slows them down, they find workarounds.

Bring Structure and Control to Email in Microsoft 365


Colligo helps financial services firms bring structure and control to email management in Microsoft 365—ensuring both communications and their attachments are properly captured and managed.

  • Capture and manage email directly from Outlook
    Ensure important communications are stored in the right place at the right time.
  • Preserve attachments as part of the record
    Keep emails and their associated documents together for complete, defensible records.
  • Apply consistent classification and retention
    Support compliance with SEC, FINRA, and internal policies.
  • Store emails alongside related documents in SharePoint
    Maintain a single, connected system of record.
  • Support audit and eDiscovery readiness
    Quickly locate and produce complete communication records.
  • Improve user adoption with seamless workflows
    Work within familiar tools instead of adding new systems.
Financial services office workers collaborating on documents.
Financial services worker helping customer using Colligo.

How Financial Services Teams Use Colligo in Practice


Financial services teams use Colligo to support critical compliance and operational workflows:

  • Regulatory recordkeeping
    Capture and classify email communications and attachments in line with SEC and FINRA requirements.
  • Audit and investigation readiness
    Retrieve complete records—including emails and supporting documents—quickly.
  • Client communication management
    Ensure consistent handling and storage of client-related emails and attachments.
  • Policy enforcement in Microsoft 365
    Apply governance without relying on manual processes.
  • Knowledge continuity
    Preserve important communications and documents beyond individual inboxes.

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Why Financial Services Teams Choose Colligo


Colligo is purpose-built for organizations that need to balance compliance with usability.

  • Designed for Microsoft 365
  • Focused on regulated industries
  • Proven approach to improving user adoption
  • Supports defensible information governance
Email Manager for Microsoft 365 - product illustration