Government
Compliant Email Records Management for Government Agencies
Capture, classify, and manage email communications—and the records they contain—in Microsoft 365 to meet public sector compliance and records management requirements.
Where Government Agencies Struggle with Email as Official Records
But without proper controls, it creates compliance gaps. Common challenges include:
- Email is treated as a records system—but isn’t one
Outlook becomes the default repository for important communications, without proper governance. - Public records and FOI requests are difficult to fulfill
Locating complete, accurate records across inboxes and systems is time-consuming and inconsistent. - Attachments and supporting documents are disconnected
Records received via email are saved separately—or not at all—creating incomplete files. - Retention and disposition policies are inconsistently applied
Agencies struggle to enforce records schedules across users and systems. - Limited auditability and defensibility
Without structured records, it’s difficult to demonstrate compliance during audits or investigations.
Turn Email into Compliant, Managed Records in Microsoft 365
Colligo helps government agencies manage email as official records—ensuring communications and attachments are captured, classified, and governed.
- Capture email records directly from Outlook
Enable staff to file records where they work, improving consistency and adoption. - Store emails and attachments in SharePoint as the system of record
Apply metadata, security, and retention policies automatically. - Support records classification and retention schedules
Align with agency policies and regulatory requirements. - Improve FOI and public records response times
Quickly locate and retrieve complete records when needed. - Enable defensible audit trails and disposition
Maintain accurate, auditable records across their lifecycle. - Reduce reliance on legacy systems
Modernize records management within Microsoft 365.
How Government Agencies Use Colligo in Practice
Public sector organizations use Email Manager to support critical records management and compliance workflows:
- Public records and FOI request management
Retrieve complete communication records quickly and accurately. - Legal, risk, and investigative correspondence
Capture and manage sensitive communications as official records. - Citizen and stakeholder communication tracking
Ensure consistent handling and storage of external communications. - Policy-driven records management in Microsoft 365
Apply governance without relying on manual processes. - Retention and disposition enforcement
Manage records in line with established schedules and compliance mandates.
Trusted to Support Government Records Management
Colligo is purpose-built for highly regulated environments, helping agencies improve compliance, reduce risk, and modernize records management practices in Microsoft 365.
Available through Carahsoft
Colligo partners with Carahsoft, a leading public sector IT solutions provider, to make compliant email records management solutions easily accessible to federal, state, and local government agencies across North America.
Rave Reviews
“It’s a great product. It’s intuitive…”
IT Team Member
Large Municipal Government
“With Colligo, I get emails to SharePoint a lot faster than I ever did before because it’s so simple and easy and doesn’t require any training.”
Specialist, Information Technology
Compliance Agency
“User adoption of Colligo has been extremely high.”
IT Team Member
Large Municipal Government
“Lawyers each save 20 hours per month using Email Manager.”
Allison Eccles
Practice Manager, Independent Office for Police Conduct
“Excellent program.”
Senior Financial Advisor
Government Agency
Explore More Public Sector Insights
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Saving Over 20 Hours, Per Lawyer, Per Month with Email Manager
Lawyers each save 20 hours per month using Email Manager: Independent Office for Police Conduct case study.
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Federal Government Records Management Must Include Email
Better federal government records management that includes email can significantly improve responses to FOIA requests & save hours of time.
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Municipal Government Staff Save Hours Per Day with Colligo Email Manager
“It’s a great product. It’s intuitive, and I don’t say that very often…user adoption of Colligo has been extremely high.”
Built for Public Sector Compliance in Microsoft 365
Colligo is designed to support the unique requirements of government organizations.
- Designed for Microsoft 365
- Supports records management and retention policies
- Enables audit-ready, defensible records
- Improves user adoption through familiar workflows
