Monthly Industry Trends & Insights From Colligo CEO Tim Brady
As we look ahead to 2026, it’s clear that Colligo is entering the year with strong momentum. The progress we made recently—together with our customers, partners, and team members around the world—has laid a powerful foundation for what’s next.
More than 6 million emails were filed with Colligo in 2025. This milestone reflects both the scale of the challenge organizations face and the tangible value Colligo delivers every day.
With that momentum behind us, here are the leading trends we expect to define 2026. These trends span business priorities, technology adoption, and the evolving realities of information, records, and email management.
Key Trends Shaping 2026
Email deletion policies go fully mainstream
Email deletion is no longer a fringe or future concern—it’s becoming standard operating practice. Legal, compliance, and risk pressures are driving more organizations to formally plan and implement defensible email deletion policies.
Success, however, depends on enabling employees to easily preserve the records that matter. As organizations look to SharePoint as their system of record, Colligo will continue to play a critical role in making this transition practical and compliant. We expect adoption to accelerate further in 2026.
Governance moves to the executive agenda
Governance is no longer something that can be deferred or delegated indefinitely. As organizations prepare for AI and broader Copilot adoption, governance has become a leadership-level conversation.
In 2026, we expect increased urgency around email management, retention and deletion strategies, and filing compliance—areas where strong information foundations will separate AI-ready organizations from the rest.
SharePoint’s dominance continues
SharePoint’s position as the repository and document management system of choice continues to strengthen, now serving more than one billion active users worldwide.
As Microsoft continues to invest and innovate, SharePoint will remain central to how organizations manage and govern information. Colligo remains deeply aligned with this ecosystem and focused on helping customers get the most value from it.
Microsoft Copilot adoption accelerates
We expect 2026 to be a breakout year for Copilot adoption. Many organizations are moving from experimentation to broader rollouts, and the message is becoming clear: AI delivers value only when it’s built on clean, well-governed data.
Metadata, permissions, and information architecture are no longer optional—they’re prerequisites. Colligo is well positioned to help organizations build that foundation and ingest well-structured email files.
Efficiency and ROI take center stage
Across both public and private sectors, efficiency remains a top priority. Organizations are demanding measurable value and clear ROI from their technology investments.
Helping customers save time, reduce risk, and lower costs is central to our mission, and we’ll continue to focus relentlessly on delivering provable outcomes in 2026. (If you’re curious, our ROI calculator offers a great way to explore the potential impact.)
Our focus moving forward
As we turn the page to 2026, we’re excited about what lies ahead: continued innovation (like our new AI Summary feature), deeper collaboration with partners and resellers, and an unwavering focus on delivering value to our customers.
Email management remains a real and growing challenge for organizations everywhere—and we’re energized by the opportunity to help even more of them meet it head-on in the year ahead.
Here’s to a strong start and a successful 2026.
Happy New Year!
Disclaimer: The opinions expressed here are solely my own and do not necessarily reflect the views of Colligo. Think of them as ‘strong opinions, loosely held.’ Proceed with curiosity and a sense of humour!
