If you work in the energy or utility sector you deal with highly-regulated processes every day. For you, collaboration requires balancing information governance and usability to ensure safety, service, and security. What if you could extend your existing SharePoint deployment allowing you to securely push content to field technicians' devices, online of offline, while also greatly facilitating records management across departments? Over 25 energy utilities and service companies—and 4 of the top 5 oil and gas corporations in the world—use Colligo today. For these customers, our platform combines easy-to-use productivity apps with central configuration and auditable metrics on user process adoption.
Field service technicians work in all kinds of conditions, from distribution teams in urban settings to transmission line workers in remote rural areas without internet connectivity. Colligo Engage lets you distribute updated safety documents and procedure manuals to field workers on mobile devices, even when offline. Ensure content is received and read, reduce the risk of accidents caused by lack of information, and end the manual distribution of stacks of paper.
Utility legal departments often need to retain and control emails as records for regulatory and case management purposes. Colligo Engage makes it easy for you to enable electronic records management and for employees to capture emails right into SharePoint—all within the familiar Outlook interface they use every day. Automated and customized metadata tagging enables in-place records management, and significantly improves search and discoverability.
To deliver standout customer experiences and make efficient use of their time, it's imperative that customer-facing field teams—from energy sales to HVAC installation—have the right information at their fingertips. With Colligo Engage, you can ensure your sales reps have current product specs and pricing lists, and your service people have the right documents to complete their work. Boost your team's efficiency with fewer repeat visits, and less time digging up information back at the office.
Mike Wright, Business Systems Analyst, Northpower