Professional services firms face unique collaboration challenges. Managing a huge volume of project-specific documents, email, and attachments across a globally-dispersed workforce and client base can often lead to inaccurate or unavailable information. Workers at clients sites must be able to access and manage the latest data, or risk productivity losses and poor client services, with potentially huge cost to the organization.
Managing and sharing documents and emails effectively is critical for collaboration and engagement management, and increasingly important for risk and compliance. Professional service firms need to provide tools that enable efficient collaboration, while still protecting proprietary, confidential client and firm information.
The Colligo Engage Solution can streamline your operations and improve the quality of customer engagements, while ensuring corporate data remains secure, in and out of the office.
On-site and remote workers can easily manage project- and client-specific content, including documents, files, emails, and attachments, together in SharePoint, from the applications and devices they use every day. Rich metadata support, federated Outlook/SharePoint search capabilities, and offline access drive collaboration, and support compliance with regulations dictating data lifecycle management.