Here’s the latest in the guest series I’m doing here on 7 ways to get more from SharePoint. My last post was on designating a “go to” person for SharePoint.
When a group first forms, it has to make a decision how it will get its work done. This decision process is informed by the technology available to the group at the time, the previous ways that individuals in the group have carried out other similar work, among other factors. What happens over time, though, is that well-formed groups standardize on a particular way of doing things, and those approaches remain impervious to external shocks … the comings and goings of new people, the technology that is being used, etc. So if you install SharePoint and give it to a well-formed group, the most likely outcome is that the group will make the capabilities of SharePoint work in such a way as to support the work process they already have. Thus by default, while the technology has changed, the work practice has not, and has merely been transferred from one tool to a new tool. Is this progress? No.