Expansion of Colligo’s helpdesk hours will deliver even greater responsiveness to the company’s global customer base, many of whom use its software for mission-critical processes.
Vancouver, BC – October 06, 2017 – Colligo, a leading provider of collaboration apps for the digital workplace, today announced the availability of global round-the-clock customer support services. This expansion of its helpdesk hours will mean even better responsiveness to customer service requests from anywhere in the world.
“Colligo is committed to delivering exceptional customer support, and with this expansion of our helpdesk hours we are in a position to more effectively serve our global customer base” said Riyaz Lakhani, Director of Professional Services and Support. “We are constantly assessing the needs of our customers and looking for ways to offer better levels of support that meet their requirements.”
Colligo’s global customer base includes many large enterprises using the company’s software for mission-critical processes that impact safety, operational efficiency, and customer service. For example, several energy companies use the Colligo Engage platform to distribute critical safety documentation to technicians in the field, ensuring they are able to access the information on their mobile devices even when offline. Other customers, such as federal government agencies, use Colligo Engage as an integral part in their records management solutions, ensuring that records are captured and easily searchable when responding to freedom of information requests.
Customers who are interested in learning more about taking advantage of extended support hours should contact Colligo’s sales team at 1.866.685.7962 or sales(at)colligo.com.
Colligo is a leading provider of collaborative apps for the digital workplace, extending Microsoft SharePoint, Office 365, and OneDrive for Business. The company’s award-winning, unified suite is used by organizations every day for email records management, document distribution, and mobile collaboration. Colligo is a Microsoft Gold Application Development Partner and Microsoft Silver Cloud Platform Partner, with Global 500 customers including four of the top five global oil and gas companies, and serving multiple government agencies including the US Department of Energy.
Marketing Director, Colligo
Tel: +1 604 685-7962, ext. 229