As Barry mentioned, I’ve agreed to do a series of posts on Email Management in SharePoint right here on offlinesharepoint.com over the next couple of weeks. I encourage your feedback here or on my blog, sharepointjoel. Feel free to comment or ask questions on the material I’m going to post.
So let’s get started.
With the growing demands for compliance, doing more with less, and information reuse, CIOs, Information Architects, and System Administrators have an overwhelming number of technology choices and strategies to consider when designing a solution to manage and share their information assets. I’m sure we would all agree that emails and attachments form a large part of those assets. Today, users must sort through thousands of emails to find the critical ones while being pressed to make decisions immediately. It’s difficult to find, categorize, and sort content to stay efficient, so data gets lost, and more and more time is spent searching for information.
In this series of posts, I’ll discuss five things you MUST know if you are developing an email management solution. The focus is on high level issues that can affect the overall architectural approach. I’ll dispel some of the myths surrounding out-of-the-box functionality available on Microsoft platforms, and provide guidance on how to manage some of its limitations. Where possible, I will describe some of the choices that Microsoft IT made internally to deal with some of these limitations.
Along the way, Colligo Networks will provide tips on how their Colligo Contributor Add-In for Outlook, can improve your email management solution in SharePoint by making users more efficient, while reducing the burden on IT.
Whether you are architecting an email archiving solution, or consulting for a customer, this series of posts should interest you.