Knowledgebase

Currently Browsing Workgroup Topic: "Known Issues"

• Using Prosystem fx Engagement over the Colligo Instant Network

  While using Prosystem fx Engagement over the Colligo Instant Network, errors may occur when trying to access or synchronize with other computers. In some cases, this problem occurs because the ... »» Published: May 21st, 2011

• Using CaseWare Working Papers 2005 over the Colligo Instant Network

  Some customers have reported connectivity issues when running CaseWare Working Papers 2005 over Colligo. There are a number of steps that can be taken to improve performance of this version ... »» Published: May 21st, 2011

• Troubleshooting Windows IPSec

  If you receive an error while trying to access a shared folder or printer on a machine, it may be due to a problem starting the Windows IPSec service. Follow ... »» Published: May 21st, 2011

• The Computer Can’t Connect Back To The Local Area Network

  If you are not able to connect back to your local area network, please verify that your network adapter (wireless and wired) is configured properly. The Internet Protocol (TCP/IP) component ... »» Published: May 21st, 2011

• Losing connection to 3G wireless network while running Colligo

  Some customers have encountered an issue where their 3G wireless card (e.g. Sierra Wireless Aircard) loses its connection to the network some time (e.g. about 60 seconds) after Colligo starts ... »» Published: May 21st, 2011

• File Transfer Problems

  While starting Colligo, you may observe the following error message: “FTS: Could not instantiate the server” While trying to send a file or files, you may see the following error ... »» Published: May 21st, 2011

• Error while starting Colligo: “The system cannot find the file specified

  If you are using McAfee VirusScan Enterprise 8.0 and Colligo Workgroup Edition with the Lotus Notes plug-in, you may experience an error on startup of Colligo. The text of the ... »» Published: May 21st, 2011

• Error entering Instant Network: “Failed to initialize Colligo NDISUIO driver”

  In some cases, an installation problem may occur, where a driver used by Colligo to control the wireless card may not be installed correctly. In this case, when a user ... »» Published: May 21st, 2011

• Certificate Issues

  If you are having problems generating a certificate on your computer or authenticating with another user using Colligo Workgroup Edition, you need to make sure that the DATE/YEAR and TIME ... »» Published: May 21st, 2011