Knowledgebase

Currently Browsing Contributor Topic: "How To"

• Managing SharePoint’s List View Threshold

  Issue: SharePoint has a List View Threshold of 5000. The purpose of this threshold is to ensure SharePoint servers can run reliably and not get overwhelmed, so performance is not ... »» Published: April 26th, 2012

• Colligo Email Manager not working

  Issue: The following issues can occur if Colligo Email Manager is not loaded correctly in Outlook: Colligo Email Manager folder is not created when Outlook launches Items dragged to the ... »» Published: April 2nd, 2012

• Check Out icon doesn’t display in Colligo File Manager

  Issue: When you select the Check Out command for a file in Colligo File Manager, the Check Out icon overlay does not display as follows: Resolution: Refresh the directory manually by ... »» Published: March 28th, 2012

• Creating a Shortcut to a Local Folder

  To create a shortcut to a locally cached folder: 1. Right-click in the directory where you want the shortcut to be and select New > Shortcut from the contextual menu. ... »» Published: March 13th, 2012

• Changing the Logging Level in Colligo Email Manager

  To change your logging level in Email Manager: 1. Click the drop-down arrow in the Colligo Email Manager group and choose Configure: 2. In the Colligo Email Manager Configuration dialog, ... »» Published: March 6th, 2012

• Re-enabling Disabled Contributor Add-in for Outlook or Email Manager

  Issue: Colligo Contributor Add-in for Outlook or Colligo Email Manager causes Outlook to crash and the add-in gets “hard disabled.” Resolution: When an add-in is disabled, a randomly generated binary ... »» Published: February 28th, 2012

• How to Migrate Sites from Colligo Contributor to Colligo Email Manager

  If you are a new user of Colligo Email Manager and have sites that you have added using the Colligo Contributor product, you can use the migration tool to add ... »» Published: February 21st, 2012

• Outlook displays an error during a drag-and-drop operation

  Issue: When trying to drag-and-drop an attachment from an email or a document from a location outside Outlook, you receive the following error: This issue is typically caused by Corporate ... »» Published: February 20th, 2012

• Enabling FAST search, Keyword search, and SQL search in Email Manager

  For Email Manager 5.2 and higher, a new registry key is available to enable different kinds of search. The default search behavior is SQL/Enterprise. The new registry key can enable ... »» Published: February 14th, 2012

• How to Enable VSTO Errors/Alerts

  Issue: Colligo Email Manager is not functioning properly and there is no dialog to explain what the issue may be. Resolution: There is a Windows environment variable called VSTO_SUPPRESSDISPLAYALERTS that ... »» Published: February 13th, 2012