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Outlook displays an error during a drag-and-drop operation

Issue:

When trying to drag-and-drop an attachment from an email or a document from a location outside Outlook, you receive the following error:



This issue is typically caused by Corporate IT policies restricting the use of PST files. The Microsoft-approved solution to the policy is to allow trusted applications to override the policy.

Resolution:

To enable the override, add the following key to the registry to allow users to file attachments and documents to SharePoint locations through Colligo Email Manager:

Key:       HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\<version>\Outlook\PST\

Value Name:  PSTDisableGrowAllowAuthenticodeOverrides

Value Data:  1

Value Type:  DWORD

For more information, please see: http://support.microsoft.com/kb/956070

Article Published: February 20th, 2012 - Last modified: March 28th, 2012

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