Colligo Briefcase FAQs

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At what point does Briefcase encrypt data?

Credential data is encrypted and is temporarily retrieved when the credential data is used.

File data is encrypted when the device is locked and made available when unlocked. A file is unlocked when it is being viewed, and locked when it is no longer being viewed. When a file in Briefcase is locked, no other application is able to access it.

Can I use a shortened URL, such as Tiny URL or bity.ly, in the Add Site dialog?

Shortened URLs will work in Briefcase but when you are creating one, you must amend the browser URL in order for it to authenticate properly.

For example, if you enter the following URL in the Add Site dialog: http://sitename.corporate.local/subsite/SitePages/Home.aspx, Briefcase is able to detect the root of the site for authentication. However, if you turn this URL into a shortened one, Briefcase is no longer able to detect the root and authentication will fail. Therefore if you want to create a shortened URL, you must amend the original URL to read as follows: http://sitename.corporate.local/subsite/

 

 

How do I find my UDID?

If you are beta testing a Colligo iOS application, or working with support to track down an issue, Colligo may ask you to provide your UDID, or Unique Device Identifier. This page describes details of what a UDID actually is, and how to find it.

Every iPad is assigned a UDID, an identifier that is unique to that physical device. Your UDID is not personally identifiable to any particular person, and is used only to lock each license of Briefcase to a specific device.  When Briefcase is purchased and deployed in your organization, no UDID is required. This is a requirement from Apple specific to trialing software for enterprise deployment.

To find your UDID for your iPad:

  1. Connect it to your computer and launch iTunes.
  2. Select your iPad in the Devices list.
  3. On the Summary tab is the iPad Serial Number. Click this field to toggle between the Serial Number and the UDID:

Why doesn’t my third-party application (e.g. GoodReader, DocumentsToGo) display when I tap the Open In command?

The list of applications that display in the Open In list is controlled by iOS. It selects a random list of apps that support the type of file you are viewing. The number of apps displayed depends on the device type and the iOS version. You can remove any unneeded apps that support particular file types to allow room for your desired third-party app to be displayed in the list.

What version of Colligo Administrator is supported by Colligo Briefcase?

Colligo Administrator version 1.1.3 is required for Colligo Briefcase.

What is the difference between Colligo Briefcase Enterprise, Pro, and Lite?

Colligo Briefcase is a suite of apps for easily accessing SharePoint content, including Outlook .msg files, on the iPad. Colligo Briefcase is offered in three editions, to meet the needs of enterprise, mid-sized deployment, and personal-use SharePoint access.

The following features are available in all Colligo Briefcase editions:

  • View SharePoint files directly on the iPad, including Office (Word, Excel, Outlook, PowerPoint) documents, PDFs, images, emails and more
  • Store SharePoint content offline for fast remote access
  • Easily share files using links to SharePoint documents
  • Find content fast with powerful search capabilities
  • Open and edit files in applications such as Documents to Go or GoodReader
  • View document and file properties, including metadata

Colligo Briefcase Enterprise is designed for organizations who require the highest level of security to ensure the protection of sensitive corporate data. Colligo Briefcase Enterprise features include:

  • Centrally-managed installation, deployment, and customization, in conjunction with major MDM (Mobile Device Management) systems
  • Separate passcode to access the Colligo Briefcase application
  • Granular control to specify which lists and libraries to synch, including by View
  • Hardware-based encryption (AES-256 bit) for all stored data
  • Remote data wipe capabilities (via MDM systems)
  • SharePoint credentials stored in Keychain, providing the highest form of trust-chain security
  • Stored data can be wiped automatically on 10 failed login attempts
  • Edit lists and metadata, even while offline. Open and edit files in other applications, syncing changes back to SharePoint.
  • Ability to restrict the SharePoint sites accessed and content cached (via Colligo Administrator)
  • Supports all SharePoint authentication methods as well as external access via VPN or Microsoft Forefront UAG/TMG

To evaluate Colligo Enterprise Edition for your organization, please complete an Info Request.

Colligo Briefcase Pro is a paid version for SMB SharePoint environments, who do not require the additional security, deployment, and management features available in Colligo Briefcase Enterprise.

  • Available from the Apple App Store
  • Separate passcode to access the Colligo Briefcase application
  • Granular control to specify which lists and libraries to synch, including by View
  • Sync limitation: Unlimited SharePoint sites
  • Offline storage: Unlimited
  • Supports SharePoint 2007, SharePoint 2010, or Office 365 sites
  • No server-side security options

Colligo Briefcase Lite is a free version for personal use only, with limited sync and storage capabilities.

  • Available from the Apple App Store
  • Sync limitation: One site
  • Offline storage: 50Mb
  • Supports SharePoint 2007, SharePoint 2010, or Office365 sites
  • No server-side security options

Which MDM systems are compatible with Colligo Briefcase Enterprise?

Briefcase is compatible any MDM that provides app deployment, such as AirWatch, MaSS360, and Zenprise.

Which versions of SharePoint are supported by Colligo Briefcase?

Colligo Briefcase Lite supports SharePoint 2007, SharePoint 2010, and Office 365/SharePoint Online. Colligo Briefcase Enterprise, used in conjunction with Colligo Administrator, supports SharePoint 2010 and Office 365/SharePoint Online.

How do I make my content available offline?

Once your lists and libraries are synced the content is available offline. There is no extra step required. You know that an item has been synced if it has a green circle over the file icon. You can set your sync settings at a site, folder, or document level.

What if I can’t see some of my content offline?

By default, all content at the site, folder, and document levels, is set to be synced. If you have turned the sync setting off, the content will not be available offline. If you have exceeded the storage limit you set for the site or for the application as a whole, some of the content will not be synced and therefore not available offline.

Can I open and edit documents in Colligo Briefcase?

By default, you can use the “Open In” action and choose a program that is compatible with the document type to open and edit it in. For additional security, the ability to edit and share documents can be disabled in Colligo Briefcase Enterprise. New or edited documents can be saved to SharePoint using Colligo Briefcase. (Pro and Enterprise versions only)

Which document types are supported by Colligo Briefcase?

The document types supported by Colligo Briefcase are listed in an appendix in the Colligo Briefcase User Guide.