In my first blog entry, I looked at the 4 key scenarios for email management in an organization and identified the key outcomes and supporting platforms and software for each scenario. In this next section, I would like to talk about content management from a Microsoft perspective, our notion of ECM for the masses, and how we think of delivering it from Microsoft.
When we look at the ECM space, we see two worlds, the world of traditional content management and the world of social networking and collaboration. From a Microsoft perspective and with SharePoint, we are looking at bringing these two worlds together and saying that this is all just content, no matter how it is created, no matter how it is rendered to the end user, or on what device it’s consumed over. It’s all simply content that needs to be supported with security, metadata, workflow processes, and with policy in place to make sure we keep the content we should be keeping and we dispose of content once it is no longer useful to the organization and in line with corporate guidelines, industry or government regulations.
SharePoint 2010 brings these two worlds together so that we can store and manage all types of content, including email, in a single platform while providing a consistent user experience regardless of the device or application. Underlying this is a comprehensive enterprise search capability to make it easy to find the information we need to do our jobs effectively on a day to day basis. The three key drivers for SharePoint 2010 from an enterprise content management perspective and that Microsoft used as a basis in terms of new features and functionality is ease of use, flexible compliance and cost effectiveness.
For more information on how Microsoft thinks about ECM for the masses, please listen to the audio file below and review the slides.
Download the slides here (PDF, Right-Click & Save As)
Download the audio
